Privacy Policy

Effective date: August 4, 2026

GoldPen Academy ("we," "us," or "our") operates the GoldPen Academy mobile application and related learning services (the "App"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

Information you provide. When you create an account or use the App, we may collect your name, email address, phone number, and profile details you choose to add.

Learning activity. We collect information about your use of the App, such as courses you view, lessons you complete, progress within learning content, and posts or comments you share in community areas.

Messages. If you contact us or communicate within the App, we collect the content of those messages so we can respond and provide assistance.

Device information. We automatically collect limited technical data such as device type, operating system version, app version, and general usage statistics. This helps us keep the App reliable and secure.

How We Use Information

Provide access to learning content and community features
Save and display your course progress
Respond to questions and requests
Maintain the security and performance of the App
Improve our content and user experience
Comply with legal obligations

How We Share Information

We do not sell your personal information. We share information only with:

Service providers that host and operate the platform on our behalf, under obligations to protect your information
Legal authorities, when required by law or to protect our rights and the safety of our users

Data Retention

We keep your information while your account is active and as long as needed for the purposes described above. You may request deletion of your account and associated data at any time.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at [email protected]. We will respond within a reasonable timeframe.

Children's Privacy

The App is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised effective date.

Contact Us

GoldPen Academy
9835 SW 72nd St, Suite 211
Miami, FL 33173, USA
Email: [email protected]
Phone: (786) 232-4066